FAQ

Frequently ask questions

Most Popular Questions

What can we help you with today?

You may have many methods to contact us. The email will be checked within 12 hours, and WeChat and WhatsApp will be online 24/7. Please send us your requirement, attaching specifications (Steel grade, dimension, quantity, destination port) or any you are concerned, you will obtain a competitive price and supply solution soon.
It is free, depend on the value of the sample. The cost of the freight would be charge.
We are so confident that we can deliver goods on time. In experience of steel supply chain for over 20 years, we have built a perfect supply chain system which can provide a variety of supply solutions and rapidly respond services for international buyers.
Each batch of products must have its own factory inspection report. If the third-party inspection report of the product you purchased does not match our factory inspection report, we will resend the goods, and we will carry all the costs by ourselves.
Yes, we do. In large-scale indoor warehouses, the total stock value is over 150 millions dollar.
Officially, it is within 7 days. Actually, we can deliver within 3 days. Customized products or non-standard size products would be taken 10-30 days to deliver, depend on the production cycle. Generally, most of the products finished and delivered within 20 days.
You may have many methods to contact us. Email and fax will be checked within 12 hours, and Skype, WeChat and WhatsApp will be online in 24/7. Please send us your requirement, attaching specification (Steel grade, dimension, quantity, destination port) or any you are concerned, you will obtain a competitive price and supply solution soon.
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